Adira Finance
Customer Correspondence Officer null
Jakarta Selatan
Opportunity expired
Adira Finance is looking for Customer Correspondence Officer
Opportunity details
Opportunity Type
Graduate Job or Program
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Public Relations
C
Communication
Working rights
Read moreJob Description
- Answer inquiries and customer complaints from intermediaries such as OJK, YLKI, Media, etc.
- Coordinate with related divisions/functions to resolve customer complaints in accordance with the specified time limit.
- Carry out escalation for customer complaints that have not received a solution from the function/division related so that the settlement SLA is maintained.
Qualification
- Have great interpersonal communication skills.
- Have an analytical mind and able to do problem solving.
- Ability and willingness to provide good and ethical service.
Educational Requirement
- Candidates must at least posses a Diploma/Bachelor's degree from any majors with a minimum GPA of 3,00.
Work Experience
- At least 1 (one) year of experience in Customer Care would be beneficial.
- Open for fresh graduates.
Required Skill
- Customer Service Intermediate
- Interpersonal Communication Intermediate
- Issue Handling & Problem Solving Intermediate
Work rights
The opportunity is available to applicants in any of the following categories.
Indonesia
Indonesian Temporary Work Visa
Indonesian Citizen
Indonesian Permanent Resident