Reservations Executive India (Rolling Intake)

POSITION SUMMARY- 

• Oversee accuracy of room blocks, reservations, and group market codes.

• Communicate company values and/or culture to new employees.

• Review and implement new Reservations procedures.

• Verify availability of room type and rate.

• Explain guarantee, special rate, and cancellation policies to callers.

• Accommodate and document special requests.

• Answer questions about property facilities/services and room accommodations.

• Follow sales techniques to maximize revenue.

• Input and access data in the reservation system.

• Respond to any challenges found for accommodating rooming requests.

• Set up proper billing accounts according to Accounting policies.

• Develop and maintain positive working relationships with others.

• Comply with quality assurance expectations and standards.

• Perform other reasonable job duties as requested by Supervisors.