Create regular in-depth analysis for incoming trending tickets to Customer Engagement, especially for other OVO business verticals.
Communicate and follow up the necessary action item to Business Owner and product as part of process improvement.
Work closely with Customer Engagement Ops to implement any process improvement based on the in-depth highlight.
What You Need
Able to operate Microsoft Officer (especially Excel and PowerPoint).
Familiar with data processing (using excel).
Have good analytics skills, fast learner, and am eager to learn new processes.
Can commit to a full-time 6 months period of internship.
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business Administration & Management
Economics
Graduate Success Stories
Graduate stories
"I'm so happy to get this oppportunity karena level pede ku naik di dunia Data Analyst ini, selain itu work culture dan people (terutama tim aku) disini supportive dan asik banget."