Produce and deliver tracking and reporting for key KPI/SLA’s in the business
Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
Perform ad-hoc data analysis to support the business initiatives
Create and maintain efficient and secure systems for recording data and producing relevant documentation
Maintaining the daily relationship with the business intelligence supplier
Seek opportunities to drive innovation and process improvement within the reporting spectrum
Qualifications:
Strong proven ability to deliver high quality & accurate reports within demanding timescales
Strong technical and numerical skills with advanced Excel skills
Strong communication skills (both written and verbal) - Ability to clearly communicate complex quantitative analysis in actionable insights
Detail-oriented and passionate for problem-solving
Ability to work on own initiative or as part of a team
Knowledge of data tools
Hiring criteria
You should have or be completing the following to apply for this opportunity.